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We are USA800-Making Every Contact Count

We think like customers and act like owners. Our pride shows in how we treat our clients, approach our jobs, treat each other and celebrate our successes. And our clients have noticed.

Clients respect us for our vision and experience, and we respect our employee-owners in the same way.

When a company is 100 percent owned by its employees, things run a little differently. The mission to make our clients successful is not just professional, it's personal. Exceeding the needs of our clients is ingrained in our culture. United as employee-owners, we share a common goal. Our investment in our partners' successes is our number one priority, and we work hard to bring the absolute best out of each other every day. We're passionate about serving our clients and we're committed to creating a place where you can feel excited about coming to work every day.

Today as a 24x7 contact center service provider, we employ more than 1,000 employee-owners across our contact center facilities. Our portfolio is filled with a cross-section of industries including: Catalog, Communications, Consumer Products, Education, Financial, Government, Healthcare, Insurance, Not-for-Profit, Online Retail and Utilities. Our valued partners range from the Fortune 500, to high growth companies, to Government Agencies. Our commitment to our partners' success is our number one priority.

 

At USA800, feel what it's like to be a part of something special ... something bigger, the largest 100% employee owned call center in the nation.

 

 

Call of Fame for July

Congratulations to:

1st place - Connie Corbly - Dollar Tree

2nd place - Janelle Steele - Liquidation Channel

3rd place - Eric Millison - FIS MO

These 3 calls were selected from over 60 calls and were deemed to be the best of the best.  They displayed the highest level of “Making Every Contact Count” while providing an awesome customer experience

Congratulations to all of the advocates who had a call recognized during the month of July

Are you going to make the list in August?

 

Advocate

Account

 

Advocate

Account

 Allison Rowland (St. Joe)

Peruvian

 

Jeffrey Gonzalez (St. Joe)

Vizio

 Carlos Pozo (St. Joe)

FIS NM

 

John Wightman (Raytown)

Shriners

 Edward Gibson (St. Joe)

PayLease

 

Jonathon Vocker (St. Joe)

Vizio

 Geisy Diaz-Martin (St. Joe)

Dollar Tree

 

Jose Baldovinos (Raytown)

FIS-TN

 Janelle Matson(St Joe)

Jjill

 

Joselleen Jasso (Raytown)

LC

 Janice Sperry (Raytown)

JPAY

 

Joseph Weatherspoon (Raytown)

JPay

 Nancy Pierce (St. Joe)

FIS NM

 

Joseph Weatherspoon (Raytown)

Shriners

 Natalie McHenry(ST Joe)

JJill

 

Kimberly Bryant (Raytown)

Shriner's

 Rachel Bird (St. Joe)

FIS NM

 

Kimberly Kirton (Raytown)

LC

 Stacy Gilgour (St. Joe)

SS Service

 

Kinnina Adams(St.Joe)

CRS

Abel Juarez (St. Joe)

JPAY

 

Leonard Lukon (St Joe)

Shriners

Amber Steinberger (St. Joe)

Polaris

 

Lisa Pearson (St. Joe)

FIS-TN

April Martin (Raytown)

Shriners

 

Nakia Simspon (Raytown)

Vizio

Aubrionna Donahue (Raytown)

LC

 

Nancy Maudlin(ST JOE)

FIS-MO

Barbara West (St. Joe)

Lincoln Tech

 

Neoma Akers(Raytown)

FIS-MO

Becky Hickok (St. Joe)

Dollar Tree

 

O'rael May (Raytown)

Vizio

Brandon Foster (Raytown)

AQF

 

Patti Lamano (Raytown)

Shriners

Brianna Edmund (Raytown)

TN Tourism

 

Phillip Calderon (St. Joe)

Vizio

Cammie Hill(St Joe)

CRS

 

Rejeania Moore (Raytown)

Shriner's

Carol Dickerson (St. Joe)

CRS

 

Rita Brown (St Joe)

FIS NM

Cheryl Johnson (Raytown)

Body Details

 

Sabrina Shisler (St. Joe)

FIS-TN

Christina Pinder (Raytown)

HELZBERG

 

Samuel Rainwater (Raytown)

Vizio

Connie Corbly (St. Joe)

Dollar Tree

 

Sara Burt (St. Joe)

CHCP

Cynthia Moore (St. Joe)

KHEC

 

Shawn Mercer ( St Joe)

Shriner's

Duquin Fleming (St. Joe)

LC

 

Stacy Grinstead (St. Joe)

SunSetter CS